Reference

How ri1888 Handles Your Rights and Obligations

These legal terms set out what you agree to when you access ri1888, and what we commit to in return — covering your account, your data, and how payments like DANA, OVO, and GoPay are processed within our platform.

Account TermsPrivacy PolicyDANA, OVO, GoPay ContextIndonesia Eligible RegionsContact Rights
ri1888 How ri1888 Handles Your Rights and Obligations
DATA AND ACCOUNT SECURITY

How We Protect What You Share With Us

Security is not a badge — it is a set of specific practices we apply to your account every day. Here is how we handle the things that matter most to you as an account holder on ri1888.

Data Handling We collect only what we need to run your account — your registered email, wallet identifiers for DANA, OVO, or GoPay, and transaction references. Nothing extra is kept beyond what is operationally required.
Cookie Policy Cookies on ri1888 are used for session continuity — keeping you logged in across page loads on mobile — and for basic analytics. You can manage cookie preferences through your browser settings at any time.
Account Security Login uses an OTP sent to your registered mobile number. If we detect an unfamiliar device or location, we hold the session and ask you to verify before access is restored. Your account is yours alone.
Retention and Deletion Request account closure through the Help Centre. We remove personal data within the period required by applicable law and confirm deletion to your registered email once the process is complete.
LEGAL CONTACT PATHS

How to Reach Us About Policy Questions

If any part of these terms is unclear, or you need to exercise a right under our privacy policy — such as requesting a copy of your data or asking us to correct it — reach out directly through one of the channels below. We keep response times consistent so your legal queries do not get lost in a general support queue.

Team online

Live Chat Support

Open the chat icon from your account dashboard. State that your query is legal or privacy-related so the agent routes it to the right team without delay.

Email — Legal Requests

Send your data access or correction request to our legal contact email found in the footer. Include your registered account ID so we can locate your records quickly.

Account Help Centre

The Help Centre section inside your account lists the specific steps for common legal requests — data export, account closure, and payment record queries tied to DANA or OVO.

Your Legal Questions, Answered Directly

These are the questions we get most often from account holders in Indonesia about their rights, their data, and how our terms work in practice.

Yes. Send a data access request to our legal email address listed in the account footer. Include your account ID. We will respond within the timeframe required under applicable data protection rules.

Access and eligibility depend on local law and the region you are in. If access is permitted where you are located, these terms govern your account in full from the moment you register.

We record the transaction reference and wallet identifier needed to match a deposit to your account. We do not store your full DANA or OVO login credentials or PIN at any point during the process.

We delete your personal data once the legally required retention period expires. You will receive a confirmation email to your registered address when deletion is complete. Minimal records may be kept where law requires.

We send notice to your registered email at least seven days before any change takes effect. Continuing to use your account after that period means you accept the updated version of the terms.

Start with Live Chat Support, flagging it as a legal or privacy matter. If the issue is unresolved, follow up via the legal contact email. Both paths are available from inside your account dashboard.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.