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How ri1888 Handles Your Personal Information

This Privacy Policy tells you exactly what data ri1888 collects when you open an account, make a deposit via DANA, OVO, or GoPay, and use our platform — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay payment privacyCookie controlsYour right to access or delete data
ri1888 How ri1888 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use encryption on all data transferred between your device and our servers — this covers your login session, your account wallet details, and any payment data linked to DANA, OVO, or GoPay transactions. Cookies are used to keep your session active across pages and to remember your preferences, not to sell your browsing data to third parties. You can manage cookie settings through your browser at any time. We retain account data for as long as your account is active and for a period after closure as required under applicable regulations — after that window, personal data is deleted or anonymised.

Encryption on Every Session

Your login, account wallet activity, and payment references are encrypted in transit. This applies whether you connect on mobile or desktop, across all sessions.

Cookie Control in Your Browser

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block these through your device browser settings at any time.

Limited Third-Party Sharing

We pass only the minimum data required to payment processors like DANA, OVO, and GoPay — enough to match and confirm your transaction, nothing else is shared.

Data Retention and Deletion

Account data is kept while your account is open and for the period required under applicable local law. After that, your personal data is removed or fully anonymised.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold on your account, request a correction, or ask us to delete your information, reach our support team directly. We handle privacy requests separately from general account queries so your request gets to the right person without delay. Response times depend on the complexity of your request, but we acknowledge every submission.

Live Chat Support Open the chat widget from any page on ri1888. Describe your privacy request clearly and our team will log it and direct it to the data team.
Email Request Send your request to our support email with your registered account name and the specific data action you need — access, correction, or deletion.
In-Account Form Log in, go to Account Settings, and find the Privacy Request option. Fill in the form and submit — it creates a tracked ticket on our side automatically.

Common Questions About Your Privacy at ri1888

These are the questions we hear most often about how ri1888 handles personal data, what rights you have, and what happens to your information when you use DANA, OVO, or GoPay to deposit or withdraw.

We collect your name, email, phone number, and identity verification details. This is required to operate your account and process transactions through DANA, OVO, or GoPay safely.

No. We only receive a transaction reference and wallet identifier from the payment processor. Your actual PIN and login credentials stay inside your own wallet app — we never see them.

Yes. Log in and use the Privacy Request form in Account Settings, or contact support via live chat. We will compile and share the data we hold on your account within a reasonable period.

Submit a deletion request through Account Settings or email support with your registered account name. Deletion is processed after we confirm your identity and complete any mandatory retention period under applicable law.

Only with payment processors — and only the data they need to complete your transaction. We do not sell your personal data or share it with advertisers or unrelated third parties.

We use session cookies to keep you logged in and preference cookies for your settings. You can block or delete cookies through your browser or device settings; some features may work differently if you do.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.